Kingston Transit introduces temporary scheduling change impacting Routes 4, 11, 12 and 15

Effective Thursday, July 21, Kingston Transit will temporarily reduce service on select routes in order to continue to provide high-quality, efficient service for the whole of the transit system.  

“Reducing service is a difficult decision and it is not something we would do unless absolutely necessary,” says Jeremy DaCosta, Director of Kingston Transit. “However, we need to consolidate some schedules to ensure consistent service across our entire transit network,” he adds.  

Staffing shortages, which have impacted many industries, are contributing to short-term service reductions. Kingston Transit is diligently working to recruit more drivers to restore services to pre-pandemic levels. As new operators are added, service will be restored to affected routes. 

Impacted routes 

  • Route 4 will provide hourly service Monday to Saturday. The Sunday schedule will not be affected. Route 4 will depart from the Downtown Transfer Point at 15 minutes past the hour and the Cataraqui Centre Transfer Point at 45 minutes past the hour. 
  • Route 11 will provide hourly service Monday to Saturday. The Sunday schedule will not be affected. Route 11 trips will depart from the Cataraqui Centre Transfer Point at 45 minutes past the hour and the Kingston Centre Transfer Point at 15 minutes past the hour.   
  • Route 12 will provide hourly service Monday to Saturday. The Sunday schedule will not be affected. Route 12 trips will depart from the Kingston Centre Transfer Point at 45 minutes past the hour and CFB Kingston at 15 minutes past the hour.   
  • Route 15 will provide hourly service Monday to Saturday. The Sunday schedule will not be affected. Route 15 trips will depart Reddendale at 15 minutes past the hour, Cataraqui Centre Transfer Point to Cataraqui Woods on the hour and Cataraqui Centre Transfer Point to Reddedale at 30 minutes past the hour. 

While this service reduction is not ideal, DaCosta says the current team of transit operators has gone above and beyond to help stabilize service. “We thank each of our drivers for their dedication and commitment to their work and to Kingston Transit riders,” says DaCosta.  

Updated schedule information will be available online and on the real-time apps, Transit: Subway & Bus Times, Google Maps and Moovit. Updates will also be posted on Kingston Transit’s social media channels.