Stricter COVID-19 measures to impact City services

January 13, 2021

The Ontario Government has declared a state of emergency and announced orders, which will come into effect at 12:01 a.m. on Thursday, Jan. 14. The Province says it will review the emergency order in 14 days.

The new orders impact a number of City services, facilities and initiatives.  Please review the list, below, to see how the City’s most frequented spots and services are affected.

Municipal facility and service impacts

  • City Hall and the Payment Centre, 216 Ontario St., will be closed as of Jan. 14. Payments can be made through online banking, through your financial institution and using the drop boxes at City Hall or 1211 John Counter Blvd.
  • For taxation or other payments by mail, send a cheque to: City of Kingston – Taxation PO Box 640, Kingston, ON, K7L 4X1. For utility payments by mail, send a cheque to: Utilities Kingston – PO Box 790, Kingston, ON, K7L 4X7
  • Services relating to marriage licences or Commissioner of Oaths are available by appointment.*
  • Kingston Transit passes will not be available for purchase or renewal at City Hall, but can be purchased or renewed at other sales outlets that provide essential services. Passengers using monthly passes are advised to renew their monthly pass online. Appointments at City Hall for new monthly bus pass photo identification can be made on Tuesdays and Thursdays by calling 613-546-4291 ext. 1240 or by emailing  [email protected]. Kingston Transit will continue to operate on an adjusted service level which came into effect Dec. 28, 2020. Review the transit schedules.
  • Payments for parking tickets or parking permit renewals can be made online.
  • The City’s offices at 1211 John Counter Blvd. will be closed to the public as of Thursday, Jan. 14, however all planning, building, licensing and enforcement services will continue to be offered by staff electronically or by phone.*
  • The Kingston Area Recycling Centre recycling depot will operate 8 a.m. to 4 p.m. Monday to Friday and will be closed on Saturdays. The administration office is closed. The Leaf and Yard waste drop-off will continue to operate on its normal schedule: Monday to Friday, 8 a.m. to 5 p.m. and Saturday 8 a.m. to 4 p.m. Vehicles limits will apply. Please see the Garbage & Recycling page for further details.

Outdoor amenities remain open

  • Outdoor recreation amenities including public trails and playgrounds remain open.
  • The Springer Market Square rink remains open. Capacity limits will be monitored and users must practice physical distancing. Staff will continue to work with KFL&A Public Health to monitor and implement best practices for heavily utilized services such as the Springer Market Square rink.
  • The washroom facilities in the lower level of City hall remain open.
  • Any person who enters or uses an outdoor amenity must maintain a physical distance of at least two metres from other persons using the amenity (excluding members of the same household).

Council, committee and infrastructure projects continue

  • City Council and standing committees will continue to meet in an electronic format. Meetings are live streamed and closed-captioned on the Kingston City Council YouTube channelDelegations are invited to participate virtually.
  • Municipal infrastructure construction projects, such as the Third Crossing and Kingston East Community Centre are also permitted to continue.

The City’s Bylaw Enforcement team has the authority to issue tickets under the Province’s orders (see the Province’s announcement).

Residents are encouraged to support local restaurants by ordering meals for take-out or delivery and to consider purchasing goods for curbside pick-up or delivery from local businesses.

Connect with City services at home

*This City news release, issued earlier this week, how to connect with a number of other City services from home.