City Matters: Weekly update December 31st 2020

City Matters: Weekly COVID-19 Bulletin

Dec. 31

The KFL&A Region is now in the Grey-Lockdown level. The shutdown will be in effect from 12:01 a.m. Dec. 26 to Jan. 23, 2021. Find out about the changes.

Celebrate at home this New Year's Eve
Under the Provincial COVID-19 Response Framework, indoor gatherings must be limited to those in your household and outdoor gatherings of more than 10 are illegal. Celebrate indoors with members of your household or connect virtually with your friends and loved ones.

Help keep your friends and loved ones safe this New Year’s Eve!

News from the City

Emergency Child Care Services
To support health care/front-line workers during the Provincial lockdown, the City of Kingston, with Licensed Child Care Operators, is opening licensed spaces for emergency child care services for school-aged children. Apply by Jan. 4, 2021
Open City Services


Open to serve you! Most City services remain unchanged
City staff will continue to provide many of its services to residents during the province-mandated shutdown. Residents who do not wish to access or obtain services in person, and require services that can’t be processed on-line, can contact Customer Service by phone at 613-546-0000 or submit a service request online

Holiday Green Bin, Garbage and Recycling Schedule
There is no collection on Jan. 1. If Friday is your normal collection day, please put your garbage, recycling and Green Bin out on Saturday, Jan. 2 instead.

Remember: Your household can put out two untagged bags or cans of garbage for your first collection day after New Year’s Day (the two-bag collection days are Jan. 2, 4, 5, 6 and 7).
Changing City Services


Kingston Transit service adjustments began Dec. 28
  • Monday – Friday: All routes on Saturday service level, except Route 10 which remains on weekday service levels
  • Saturdays: Saturday service level
  • Sundays: Sunday service level
  • Route 18/18Q and all Queen’s University seasonal routes continue to be suspended
Closed City Services


Provincial Offences Office
The Provincial Offences Office at 362 Montreal St. is now closed to the public.
  Fines can be paid online, by mail, or by calling 613-547-8557.  Option 2 for Plea of Guilty with Submissions is available by telephone. Please contact us for details on scheduling an appointment. 
As a reminder:
  • Recreation facilities and programs are suspended until Jan. 23
  • All short-stay absences and general visits for residents at Rideaucrest Home will not be permitted except by defined caregivers
  • The Kingston Grand Theatre is closed to the public until further notice.
  • The PumpHouse Museum is closed for the holidays and will remain closed in January until further notice in accordance with the Provincewide Shutdown.
Learn more and view a complete list of affected City programs and services at

Small business resources
Kingston EcDev is making sure small businesses have the support they need to get through this uncertain and challenging time. Book 1-on-1 Zoom meetings and find resources on their website.

Takeout, delivery and curbside pick-up: learn how you can support Kingston's Businesses during the provincewide shutdown
Tourism Kingston has curated a list of retailers and restaurants offering curb-side pick up or delivery during the provincewide shutdown. See the complete list  and learn more online.

Keep Safe. Be Kind.

While the KFL&A Region is in the Grey-Lockdown level, please remember the following recommendations from The Chief Medical Officer of Health:
  • Stay home to the fullest extent possible.
  • Limit close contact to your household (the people you live with).
  • Do not attend gatherings with anyone outside of your household. 
  • Limit trips outside of the home only for essential purposes (e.g., health care, medication, groceries, and child care). 
  • Limit travel outside the region and out of the province to only essential purposes. 
  • Exercise alone or with people in your household. 
  • Work remotely in all industries to the greatest extent possible. 
  • Maintain 2 metres of physical distance from everyone outside of your household. 
  • Wear a face covering indoors and outdoors if physical distancing cannot be maintained; or if wearing one is required.
Key elements of the Provincewide Shutdown are contained in the Ministry’s Provincewide Shutdown slide deck. It outlines general public health measures and sector-specific restrictions for businesses, organizations and facilities.

Find regularly updated information on COVID-19, its impacts on City services and what you can do on the City's COVID-19 webpage.  All of our updates will be noted within our news releases, on our website, and our verified social media feeds. 

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Visit the City's COVID-19 webpage