City Matters: Weekly COVID-19 Bulletin Dec. 23

News from the City


Effective Saturday, Dec. 26, the KFL&A Region will be in the Grey-Lockdown level
The Ontario government announced a provincewide shutdown to restrict the spread of COVID-19. The shutdown will be in effect from 12:01 a.m. Dec. 26 to Jan. 23, 2021. Find out about the changes.

What this means
The Chief Medical Officer of Health has provided advice to Ontarians during the provincewide shutdown, including recommendations to:
  • Stay home to the fullest extent possible.
  • Limit close contact to your household (the people you live with).
  • Do not attend public events or social gatherings with anyone outside of your household. 
  • Limit trips outside of the home only for essential purposes (e.g., health care, medication, groceries, and child care). 
  • Limit travel outside the region and out of the province to only essential purposes. 
  • Exercise alone or with people in your household. 
  • Work remotely in all industries to the greatest extent possible. 
  • Maintain 2 metres of physical distancing from everyone outside of your household. 
  • Wear a face covering indoors; outdoors if physical distancing cannot be maintained; or if wearing one is required.
Key elements of the Provincewide Shutdown are outlined in the Ministry’s Provincewide Shutdown slide deck that outlines general public health measures and sector-specific restrictions for businesses, organizations and facilities.
Closed City Services


Recreation facilities and programs suspended until Jan. 23
  • Program and facility bookings will be refunded and the start of swimming lessons will be postponed to the beginning of February. Find out about the changes.
  • EarlyON programming held at the INVISTA Centre will not be offered during this time. 
Long term care facilities
  • All short stay absences and general visits for residents at Rideaucrest Home will not be permitted except by defined caregivers
Kingston Grand Theatre
  • The Kingston Grand Theatre is closed to the public until further notice. The Box Office is expected to re-open for phone inquiries only starting Jan. 4. Information about virtual programming can be found online.
  • The PumpHouse Museum is closed for the holidays and will remain closed in January until further notice in accordance with the Provincewide Shutdown. Check the Museum's website for the most up-to-date information and resources.
Changing City Services


Kingston Transit service adjustments begin Dec. 28
Effective Monday, Dec. 28, Kingston Transit will adjust their service as follows:
  •  Monday – Friday: Saturday service level, except Route 10 which remains on weekday service levels
  • Saturdays: Saturday service level
  • Sundays: Sunday service level
  • Route 18/18Q and all Queen’s University seasonal routes continue to be suspended
Building permit inspections
Effective, Dec. 29, 2020 public inspections will be limited to vital services and or health and safety concerns. Minor deficiencies will be logged and addressed once the Province-mandated lockdown concludes.

Curbside pick-up returns to Kingston Frontenac Public Library
KFPL will return to Curbside pick-up on Dec. 28. Please don’t come to your branch until you’ve received an email or phone call that your items are ready for pickup. 

Open City Services


Open to serve you! Most City services remain unchanged
City staff will continue to provide many of its services to residents during the province-mandated shutdown. Residents who do not wish to access or obtain services in person, and require services that can’t be processed on-line, should contact Customer Service by phone at 613-546-0000 or submit a service request online

Holiday Green Bin, Garbage and Recycling Schedule
There is no collection on Dec. 25 or Jan. 1. If Friday is your normal collection day, please put your garbage, recycling and Green Bin out on Sunday, Dec. 27 and Saturday, Jan. 2 instead.

Two-Untagged Bag Reminder: Your household can put out two untagged bags or cans of garbage for your first collection day after New Year’s Day (the two-bag collection days are Jan. 2, 4, 5, 6 and 7).
Find more holiday changes to City schedules.
News from our community partners

Small business resources
Kingston EcDev is making sure small businesses have the support they need to get through this uncertain and challenging time. Book 1-on-1 Zoom meetings and find resources on their website.

Kingston's food and retail services during shutdown
Tourism Kingston has curated a list of retailers and restaurants offering curb-side pick up or delivery during the provincewide shutdown. Due to the dynamic nature of the COVID-19 situation, they recommend contacting businesses and operators directly to determine the status of their operations.


Keep safe. Be kind. 

Find regularly updated information on COVID-19, City services available, and what you can do on the City's COVID-19 webpage.  All of our updates will be noted within our news releases, on our website, and our verified social media feeds. 

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