Thursday, September 24, 2020
Queen’s University has been advised by Kingston, Frontenac and Lennox & Addington (KFL&A) Public Health that a student who lives in residence has tested positive for COVID-19.
Appropriate response protocols have been implemented and the University is working closely with KFL&A Public Health, which is still investigating and will contact any close contacts of the positive case. The student is self-isolating.
Queen’s has detailed processes and protocols in place including the ability to manage case contact in residence, the ability to safely isolate and support people who suspect they have symptoms, as well as heightened safety and cleaning practices. Much of this information is available publicly on our COVID-19 website.
The Univesity states that its priority is the health and safety of everyone, including students, staff, faculty and the Kingston community. It is good ongoing practice to self-monitor for COVID19 symptoms including but not limited to fever, difficulty breathing, and new or worsening cough and to follow precautionary public health measures, including the use of a face covering, physical distancing, frequent hand washing, and staying home when sick. It also encourages students to download the Queen’s SeQure App and/or the COVID Alert app to aid in contact tracing. Further information on what to do is available on the COVID-19 Information website.
Contacts for students and families:
COVID-19 testing options on campus:
Campus COVID-19 Assessment Centre (Mitchell Hall, Rose Event Commons Room across from Student Wellness Centre): For students experiencing symptoms of COVID-19, who have travelled outside of Canada in the last 14 days, or who need testing due to contact tracing. Open Monday to Friday, 5pm-8pm, by appointment. Contact Student Wellness Services at 613.533.2506 to book.
Health related inquiries:
KFL&A Public Health COVID-19 Call Centre: 613-549-1232 or 1-800-267-7875. Follow the prompts or text 343-477-1971. The COVID-19 Call Centre is open 7 days a week, Monday to Friday 8:30 a.m. to 4:30 p.m. and Saturday and Sunday 10 a.m. to 2 p.m.
Telehealth Ontario 1-866-797-0000 or toll-free TTY 1-866-797-0007.
Non-health related inquires:
Students in need of support should access Student Wellness Services, or the 24/7 crisis and counselling services available through Empower Me at 1-844-741-6389 (learn more about Empower Me), and Good2Talk, a provincial 24/7 post-secondary student helpline, at 1-866-925-5454.
The Division of Student Affairs provides information for Queen's parents, families, and supporters.
Additional COVID-19 resources:
Information for students, staff and faculty can be found on the Queen’s COVID-19 website
The student residence self-isolation protocol is available on our residence website.
Precautionary measures and guidelines can be found on the KFLAPH website